As part of its ongoing efforts to provide fliers an enhanced travel experience – even as it undertakes $28 billion in major airport redevelopment projects – the Port Authority of New York & New Jersey announces several amenities, including an Uber Rider Center at LaGuardia Airport and shops and dining options at Newark Liberty and John F. Kennedy International airports.
At LaGuardia’s Terminal B, the first Uber Rider Center in North America is open, along with the C Bar featuring draft beers and wines, grab-and-go food, and a Starbucks. Terminal B is operated by LaGuardia Gateway Partners, one of the Port Authority’s two private partners, charged with rebuilding the western half of the airport. Delta is the other private partner, rebuilding the eastern half.
Further, Newark Liberty is opening 22 retail and dining outlets while JFK has opened Mi Casa Cantina and Mezze Café. Additional dining options and grab-and-go outlets will follow.
The Port Authority’s customer service transformation includes free high-speed Wi-Fi, improved taxi service, real-time security, and reduced taxi wait times, as well as food-to-gate delivery capabilities and family friendly products and services, such as 28 nursing suites for mothers across the agency’s four commercial airports.
“The Port Authority has been listening to the needs of our current travelers,” said Port Authority Executive Director Rick Cotton. “In addition to technological enhancements, we are delivering food and dining options and making important improvements to our existing facilities with family friendly amenities and services, new and cleaner restrooms, and wayfinding signs.”
LGA’s Uber Rider Center, which will assist users of the app in finding their ride and provide phone-charging stations while they wait to be picked up, is located at the Departures level of Terminal B near American Airlines and is a two-minute walk to the for-hire vehicle pick up area.