Co-working. Dispersed workplace. Healthier work environments. Reducing your facilities impact on climate change. Skills you need for the future and how to attract the next generation of FMs to your company are among the many topics that will be explored at IFMA’s World Workplace 2019. Held Oct. 16 to 18 in Phoenix, FMs can follow their interests and add to their skill sets by choosing from more than 100 courses at the conference. You can register now. Here are some courses that The McMorrow Reports’ founder Eileen McMorrow is particularly excited about:
DD1 Deeper Dive Tuesday: The Disaster Experience for Facility Managers. Tuesday, October 15, 2019, 1 p.m. – 4:15 p.m.This simulation will put you in the throes of real-life disaster situations – as they unfold. You will make critical decisions and deal with the consequences of those decisions! After you’ve finished, you’ll understand the importance of advance disaster and continuity planning.
3.14 Workplace Evolutionaries (WE)(No CEU Offered. Thursday, Oct. 17, 2019, 4:15 p.m. – 5:15 p.m.3.14A “Preparing Yourself for the Future of Work” Presented by Louise Watts
3.14B “Getting the Dollars, Cents, & Future Earnings from the Innovation Investment” The results are in: FM thought leaders can now determine the concrete ROI on the Connected Workplace and what it means for space optimization, employee satisfaction and built environment efficiency. Even better, these investments can be converted into insights and predictive analytics so FMs can chart the future of their physical environments making them more flexible and responsive for the workforce of the future. Presented by Elizabeth Dukes
5.06 The Power of One and The Power of Many: Creating Balance Between the Individual and the Collective for Successful Outcomes. Friday, Oct. 18, 2019, 9:15 a.m. – 10:15 a.m. We live in a complex world of information, ideas, perspectives and opinions. We are individual contributors who are asked to collaborate, innovate, and team. Can one person make that much of a difference or are collective viewpoints always necessary to be most productive? As a leader how do you strengthen both the individual and the team? In this interactive session, we will explore the power of one and the power of many and how to select the right power as it relates to leadership, mindset and successful outcomes. Speakers Alana Dunoff, Consultant/Adjunct Professor, AFD Facilitiy Planning/Temple Universit; Andrea Sanchez, Founder & Executive Director, SparkStory LLC
5.09 Meet AI, My New Coworker.Friday, Oct. 18, 2019, 9:15 a.m. – 10:15 a.m Augmented intelligence (AI) is beginning to take hold within many companies and with this advancement, there is a concern starting to surface in relation to AI replacing people in the workforce. In reality, AI will augment all existing facility/real estate roles, enabling employees to do so much more, resulting in increased productivity. Discover how AI will be critical in assisting the CRE and FM industries to re-invent roles, reduce operational costs, and drive new value add services to building users. Speaker Dr. Claire Penny, Global Leader – Smart Buidlings, IBM
5.14 Workplace Evolutionaries (WE)(No CEU Offered) Friday, October 18, 2019, 9:15 a.m. – 10:15 a.m. 5.14A “The Human Story of a Workplace Transformation at T. Rowe Price The year is 2016. After months of thorough analysis, the Management Committee of the global asset management firm T. Rowe Price issues a vision for the company’s future – the Integrated Strategic Plan (ISP). The ISP is the roadmap for a business transformation designed to ensure that the firm will maintain its position as a premier asset manager well into the future. Recognizing the far-reaching implications of the ISP, the Corporate Real Estate & Workplace Services (CRE&WS) team knows the time is right to develop an intentional Workplace Strategy to enable the tectonic shifts foreshadowed by the ISP. 5.14B “WD-40 What a Facility Won’t Do” In 2017 WD-40 Company embarked upon a thoughtful move to new headquarters facilities after 45 years. The employees were deeply involved. The design was carefully chosen. The work spaces were modern, yet evocative of the company’s long history. Stan Sewitch, CHRO, will discuss what a brand new work space can do, and what it can’t, in the pursuit of an empowering environment.Presented by Stan Sewitch
6.05 Performance is the New Community: Why Enterprise Customers Want More From Agile Workspaces Friday, Oct. 18, 2019, 10:30 a.m. – 11:30 a.m The original intent of coworking spaces was to provide a place for startups and freelancers that was both economical and focused on fostering community. Today, the growth in coworking or “agile” workplaces is coming from enterprises, which have an entirely different focus. For them, the challenge is a space design that flexes to accommodate shifting team size; is purpose-built to foster collaboration and accomplishment; yet preserves much of the comfort of today’s coworking spaces. Hear about ways in which design fosters human performance and how it can be applied to the next generation of agile workspaces. Speaker Andrew Kupiec, CEO, Hana
7.09 Blockchain for EAM: An Open Letter on Distributed Ledger. Friday, Oct. 18, 2019 11:45 a.m. – 12:45 p.m. If you follow technology trends beyond Big Data and IoT, you find a popular emerging technology, well established in the financial sector and gaining traction in the construction sector, that is growing and staged to have a profound impact on facility management and enterprise asset management: Blockchain..
Speaker Daniel Stonecipher, CEO / President, IMMERSIVx, Inc.
DD2 Deeper Dive Tuesday: Oh, the Places Your FM Career Can Go . . . Be Strategic about the Training & Personal Development Decisions You Make to Advance your Career! Tuesday, October 15, 1:00 – 5:00 p.m. What does your future in the facility management profession look like? Where do you want to take your FM career, and how do you get there? Are you prepared for the journey? The possibilities open to you are vast — you just need direction. With a Career Map, you’ll clearly see the great places you can go and the possible achievements you can make. Discover how to recognize the true value you currently bring to the table and how to steer those skills toward a rewarding future. Teena Shouse, Principal, FM Transitions.
EA 1.02 How Can You Engage the Next Generation Today & Be Future Ready Tomorrow? Experiences from Generations Y&Z Wednesday, October 16, 1:15 – 2:15 p.m. According to a recent IFMA study, 50% of all facility managers will retire within ten years. These are big numbers, calling for young professionals to join the facility management sector. Our profession is dealing with a certain image and surprise, it’s not as hot as working for Google. How will we make sure the next generation will still join us in our passion? As millennials, we think we know exactly what our generation needs. But do we? There already is a Generation Z ready to join the market and they are a game changer. How will you make them part of FM and/or your organization? We will share our own experiences as twenty-somethings working in FM and how you as an organization/professional can deal with this issue Ms. Yvet Brummelhuis, MSc, The World of YES.
1.14 Workplace Evolutionaries (WE)(No CEU) “Our Planet and Virtual Work” Thursday, October 17, 145 – 2:45 p.m. The Davos Economic Forum highlighted the need for a renewed focus on the environment. We, workplace strategists, have much we can do to mitigate the harm that our workplaces are doing to our planet. Chris Hood and Gervais Tompkin will describe these opportunities and launch a call to action.
2.14A Workplace Evolutionaries (WE) (No CEU) “Move Over Stress – An Engaged Workplace is Set to Perform” Thursday, October 17, 3:00 – 4:00 p.m. Unemployment is at an all-time low in the United States while employee disengagement, according to Gallup, is at an all-time high. According to a recent Manpower survey, over half of US companies are having a difficult time attracting talent, and the talent we attract take a mere 7 seconds to have a first impression about a company. Why should this matter to IFMA World Workplace attendees? The war for talent. As an employer, turnover impacts the bottom line and a company’s culture, speaking through the physical environment, can mean the difference in hiring top talent and not. We will share how companies are seeking ways they can differentiate and stay competitive in order to attract and retain talent. This presentation will focus on the engagement and retention of employees and explore, through synthesized focus groups and survey results of corporations across the country, representing Fortune 100 and 500 business, the key elements to an Engaged Workplace that has elevated business outcomes for their organization, including talent attraction, engagement and retention. Presented by Heather Turner Loth.
2.14B “Biophilic Acoustics: A Natural Approach to Open Office Noise” A living lab example of how experiential design solutions, biophilic science, and the importance of designing for sound can solve the top complaint in today’s workplace while having a positive impact on people’s productivity and well-being. Presented by Beau Wilder.
2.14C “A Multi-disciplinary Approach for Promoting Health and Well-being” The goal of this session is to provide insight to our multidisciplinary approach for creating working environments that promote health and well-being. The session will start with a presentation to introduce the topic. This includes: Research from the field of facility management, environmental psychology and organizational management in relevance of this topic, an outline of our multidisciplinary approach, and examples of health-promoting work environments, including projects from the Netherlands and Sweden. Presented by Evelien Pljter.
6.08 Willis Towers Watson Global Workplace Transformation and Use of Technology Friday, October 18, 10:30 – 11:30 a.m. In an increasingly competitive world, the merger between two or more companies is becoming a necessity to leverage synergies (products, customer bases, technological innovation) to drive down costs. Very often a merger can lead to improved efficiency and more cross-selling of products/services to organizations across a combined client base. However, before an organization can reap the monetary benefits, fusing cultures is essential in the pursuit of a successful M&A strategy. Andrew Mawson, founder of AWA and co-author of the Workplace Management Framework, Advanced Workplace Associates (AWA)
6.01 Beyond Coworking: How WeWork Transforms Workspace for The World’s Largest Companies and What FMs Can Learn From Their Model,Friday, October 18, 10:30 a.m. – 12:45 p.m. Since 2010, WeWork has transformed the way companies and individuals work with over 500 co-working spaces in 33 countries worldwide. Often referred to as the “Amazon of office space,” WeWork’s space as a service concept is evolving to include residential, educational, retail and beyond. Explore WeWork’s mission of using community as a catalyst to transform and unify the disciplines of real estate, design, facilities and construction. Maureen Ehrenberg, Global Head of Facility Management Services, WeWork, and Peter Ankerstjerne, WeWork, and Christian Flanders, Powered by We -The We Company.
1.05 Back to the Future: Desks? Where We’re Going, We Won’t Need Desks !Thursday, October 17, 1:45 – 2:45 p.m. Companies are striving for speed and innovation. The rise of artificial intelligence will heighten the value of knowledge and creative workers. In this interactive session, you’ll see how technology continues to play an integral role but will virtually “disappear.” Rote tasks will be done by machine, allowing knowledge workers to focus on creative and innovative endeavors. For knowledge workers, the workplace needs to support collaborative work and the individual’s need to focus, dream and contemplate. Mary Lee Duff, Principal, and Diane Rogers, Senior Strategist, Senior Associate, IA Interior Architects.
1.08 If Buildings Are the Problem, What is the Solution? Case Studies of Facility Managers Driving Climate Impact. Thursday, October 17. 1:45 – 2:45 p.m.
You can’t talk about fighting climate change without talking about commercial properties and energy use. Commercial buildings alone currently generate 16 percent of U.S. greenhouse gas emissions. How energy is consumed is part of the solution to the problem of greenhouse gases. This session will identify metrics for achieving a sustainable workplace. Learn how to develop a roadmap, engage occupants, track data and benchmark to improve. The reward is recognition through certification, financial savings, employee attraction/retention, and the leadership and innovation achieved through being a good neighbor. Melanie Mayo-Rodgers, Manager, Facilities, U.S. Green Building Council and Lesley Morrison, Portfolio Manager, JBG SMITH.
2.05 Facilities Can Leverage the Employee Experience in a Dispersed Workplace. Thursday, October 17, 3 – 4 p.m. With more teams moving to dispersed work, few companies take the time to understand the impact this has on the employee experience. Learn the three key ingredients that keep employees engaged and teams connected as the way we work continues to evolve. The first is preparing managers to adapt to new ways of working and the risk involved when this critical step is not taken. The second is about space use, and third is how the use of technology determines the success or failure of team communication and collaboration. Trina Hoefling, Adjunct Faculty and Master Teacher, University of Denver. Kathy Kacher, Co-founder, The SMART Workplace.